Shipping Insurance

Dear Blanket Safe Friends,

We hope this finds you well! At Blanket Safe, we truly value each of you and always strive to protect your orders and shipments. However, we have recently noticed a significant increase in damaged package reports, which has prompted us to share some important updates regarding our shipping policy.

In the past, we’ve happily accepted damaged product claims with a simple provision of images, but we are now facing numerous instances where even those images have led to questioning. We’ve made every effort to keep our product prices low, absorbing nearly 50% of the shipping fees ourselves, and for any overcharges that occur due to system errors, we have provided reimbursements.

Regrettably, the continuing rise in various concerns—valid or not—has put us in a challenging position. To continue providing you with the best possible service while managing our operational costs associated with shipping, products, and supplies, we must now introduce shipping insurance as an option.

This insurance is completely optional; however, if you choose to opt out, please be advised that we will no longer be able to replace lost, damaged or stolen items. This decision was not made lightly, and it fills us with sadness as it marks a significant change in how we operate. 

We hope you understand that this is our final effort to ensure we can sustain our retail side of business without limiting our products to wholesale only. We appreciate your understanding and your loyal support throughout this journey.

Thank you for being an essential part of the Blanket Safe family!

Warm regards,
Laura and the Team

P.S. Our shipping policy still remains. If you have purchased Shipping Insurance, and find there has been damage to your order during the shipping process. Please reach out to us at info@blanketsafe.com, Let us know and provide us with images of the damage sustained. We handle all replacements on a case by case basis. We understand we are shipping heavy liquids, we do our best to prevent damage...but as we always say, we cannot control the shipping process!